Course Description

Please note that our in-person workshop scheduled for May 13 to 15, 2020 has been cancelled. The next offering will be in November 2020. 

The speed of information and communication technology change has revolutionized the ways we do business. In the workplace, employees are asked to design training sessions for their coworkers to help them keep current of new ideas, products and processes. Frequently subject matter expertise and adaptability are your tickets to becoming a workplace trainer. However, having the knowledge and being able to help others to learn it are very different tasks. Learning more about how to facilitate adult learning makes the trainer’s job fun!

If you are responsible for ensuring that others are up to speed in your workplace; if you are looking to expand the services that you offer to your clients or your employer; if you want to learn new ways of designing and leading effective, dynamic workplace training—perhaps this three-day intensive core-skills workshop is for you!

Course Outline

The delivery methods for this workshop will include short lecture, participant interaction, small and large group work, individual and group presentations and reflection. Preparation time will be required (2-3 hours) outside the classroom delivery. Possible topics include:

  • Principles of Adult Learning
  • The Program Design Model
  • Learning Styles
  • Resolving Difficult Situations
  • Effective Delivery Skills
  • Building Rapport
  • The Adult Learning Cycle
  • Asking Good Questions
  • Leading Group Discussions
  • Giving and Receiving Feedback


For more Adult Education workshops click here.

Instructor (Erin Careless)

Erin Careless is Program Director of Adult Education and Career Development at Dalhousie University’s College of Continuing Education. Erin has a PhD in Adult Education, and has taught in the Certificate in Adult Education program at Dalhousie prior to becoming Program Director. Previous experience as faculty at Mount Saint Vincent University and St. Francis Xavier University, as well as program design work for Nova Scotia Community College and Eastern College, means that Erin is well-versed in adult education theories, methods for teaching and learning, curriculum development, and program facilitation.

Erin has a Bachelor of Arts in Psychology from Saint Mary’s University, a Bachelor of Education (BEd) in Elementary Education from the University of Maine at Presque Isle, a Masters of Arts in Education (MAEd) in Lifelong Learning (Adult Education) from Mount Saint Vincent University, and a PhD in Educational Studies (Adult Education), also from Mount Saint Vincent University. 

Customized Training

  • Practical professional training addressing the particular needs of your group.
  • One-on-one consultations in program design and delivery.
Please contact: Erin Careless at (902) 494-1478; email: erin.careless@dal.ca

Recommended For

Train the Trainer is designed for trainers, consultants, adult educators, and contract workers who want an opportunity to build confidence and skills in designing and leading dynamic, interactive training sessions.


"Excellent course; clear, educational, helpful, and interesting. Instructors are right on point and very knowledgeable. All participants in my course, including myself, enjoyed it greatly and I have already recommended it to others!"

Ruth Moxley (2012)
Security and Emergency Preparedness,
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