Course Description

This course is part of the Emerging Leaders Strategic Leadership in Health certificate program.  To enrol please add all five (5) required courses to your shopping cart. Please contact execed@dal.ca  if you have inquires on registering for the individual course.

This course is six learning hours inclusive of two live sessions over two weeks. Live sessions will be recorded for those who have time conflicts.

Decision-making is a fundamental skill for individuals at all levels of an organization. The importance of being able to make well-informed, timely, and strategic decisions is essential to organizational success and high performance. This course will examine decision-making, creative problem-solving skills and techniques, and will move the participants through practical applications to enhance their skills.

What You Will Learn

Learning outcomes

  • Have a better understanding of a rational problem-solving process and one's current skill level and preferred style.
  • Understand various conflict resolution strategies and one's preferred method of dealing with interpersonal conflict.
  • Understand the relationship between problem-solving frameworks and resolving conflict in the workplace in an optimal manner.
  • Develop an ability to recognize and remove perceptual blocks in order to effectively resolve issues in the workplace.


For more information on the Health Sector Leadership programs, visit dal.ca/ExecEd.

Applies Towards the Following Certificates

  • Emerging Leaders Strategic Leadership in Health Certificate: Required Courses

Payment Options – Individual Course Registrations:

  1. Payment in full of $700.00 (which includes deposit/materials fee)
  2. Payment is due at time of registration, unless 3rd Party funded
  3. All course materials are included in your tuition and are housed on the Brightspace Learning Management System. You will receive a follow-up email with details on accessing the Brightspace platform.

Participants in this course are eligible for a T2202 tax receipt. In order to receive a tax receipt, you must put your Social Insurance Number into the profile section of your student account. If you do not add your Social Insurance Number, you will not receive a tax receipt. T2202 tax receipts will be available for you to download from your account at the end of February of the following calendar year.

For further information on Registration, Withdrawal and Course cancellations, Transfers and Refunds please refer to Dalhousie Executive Education Policies and Procedures.

Recommended For

  • For leaders or high-potential employees with less than three (3) years of management/supervisory experience.
  • Those who would benefit from an in-depth analysis of their individual leadership style, undertaking course work in leading teams, strategic decision-making, collaboration, innovation, and systems and complexity thinking.

Applies Towards the Following Certificates

Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrolment. Please complete a Course Inquiry so that we may promptly notify you when enrolment opens.
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