Certificate in Human Resource Leadership

The Certificate in Human Resource Leadership consists of three (3) fully online courses. It provides an additional set of skills for HR employees who want to focus on coaching their employees to get the best possible results, employee and media communications to maintain meaningful relationships, and effectively resolving conflict in the workplace.  

Courses

Each course in the certificate is twelve (12) weeks in length and consists of 36 learning hours, including 7.5 hours of live sessions. Learners can expect to spend approximately 3 hours per week on their studies.

Click on each course name for more details and specific learning outcomes:

• OLCD-PALS0010 Coaching Skills for Leaders
• OLCD-PALS0015 Strategic Communications
• OLCD-PALS0032 Negotiation and Conflict Resolution

Please note: The Certificate requires a passing grade of 70% in each course. See each course for applicable tuition fees and schedule. Some courses fill up quickly, and registration in one course does not guarantee your spot in another. You must register for each course individually to reserve your spot. Courses can be taken in any order. 

Learning Outcomes

By the end of this certificate, learners will:

• Understand how to build positive relationships with others
• Listen more effectively so that they can influence the performance equation
• Know how to build organizational cultures that are based on continuous improvement
• Grow as effective leaders
• Examine theories of negotiation and negotiation styles
• Gain enhanced negotiation skills
• Understand their personality types and negotiation temperaments
• Have effective conflict resolution strategies
• Be able to critically evaluate communications, ideas, perspectives, information and data
• Approach challenges and problems analytically and systematically
• Use data effectively in problem-solving and decision-making
• Select solutions to problems through an objective solution evaluation process appropriate to the context
• Manage ambiguity and uncertainty in decision-making and problem-solving.

Prerequisites

Language Requirement: University-level English language proficiency required in writing, speaking and reading comprehension. It is recommended that students have an IELTS Academic score of 6.5 overall or a TOEFL-IBT score of 90 overall for this program. Please see the following guidelines from Dalhousie University for more information: English Language Requirements For Undergraduate Admissions - Admissions - Dalhousie University.

Program Delivery

The program is delivered through the flexibility and convenience of Dalhousie's enriched and engaging online learning platform (OpenDal). Courses include group activities, live streaming lectures and project work. Course delivery is designed to provide maximum benefit and flexibility through online study. 

Who Should Take This Certificate?

• Leaders who want to get the most from those they lead
• Managers who wish to expand their leadership talent
• Anyone wishing to develop or enhance skills in negotiation and conflict resolution
• Aspiring, new, or current leaders who need to think critically and solve problems in rapidly changing, high-stakes situations and contexts
• Current leaders who are not confident solving problems and making decisions in situations in which the information is incomplete or changing quickly
• Current leaders or managers who would like a refresher on how to solve problems in the high-pressure complexity of today's situations.

Recognition of Prior Learning

It may be possible to receive advanced standing in this certificate based on your prior learning from work or life experience. We provide two types of recognition of prior learning:

• Prior Certified Learning: Assessment of prior coursework or training through a provider, that is neither a university or college, for the purpose of advanced standing. Examples of certified learning may include military courses, accredited certificates, workplace training programs, etc.
• Prior Experiential Learning: Assessment of previous work and life learning that may be equivalent to learning outcomes of university courses / programs, for the purpose of advanced standing. Relevant prior learning may come from work or volunteer experience, participation on committees or boards, independent study, etc.

To discuss how to use your prior learning to apply for advanced standing, please contact rpl@dal.ca.