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Course Description
This 36-hour online course is self-paced. Students will have 180 days to complete the course.
This course offers a comprehensive introduction to the essential aspects of casino security and surveillance. Students will examine core principles of protecting casino environments, focusing on risk assessment, mitigation strategies, and industry-specific challenges. Blending theory with hands-on applications, the course delves into surveillance methods for detecting and preventing fraud, theft, and other criminal activities. It also addresses the legal and ethical dimensions of casino security, alongside vital communication and incident management skills. By the course's end, students will be prepared to enhance the safety, security, and compliance of gaming establishments.
This fully online course is offered jointly by Dalhousie University and the Association of Certified Gaming Compliance Specialists (ACGCS).
Course Outline
- Module 1: Introduction to Casino Security and Surveillance
- Module 2: Security Personnel Roles and Responsibilities
- Module 3: Surveillance Technologies and Systems
- Module 4: Casino Layout and Vulnerability Assessment
- Module 5: Cheating Methods and Detection Techniques
- Module 6: Preventing and Detecting Fraud and Theft
- Module 7: Guest and Employee Safety
- Module 8: Legal and Ethical Considerations in Surveillance
- Module 9: Emergency Management and Incident Response
- Module 10: Investigations and Reporting
- Module 11: Risk Management and Security Planning
- Module 12: Communication and Coordination in Security Operations
What You Will Learn
Upon completing this course, you will:
- Understand the core principles of casino security and surveillance.
- Identify and mitigate risks unique to casino operations.
- Apply surveillance techniques to detect and prevent fraud, theft, and other criminal activities.
- Navigate the legal and ethical considerations in casino security practices.
- Develop effective communication and incident management strategies for casino environments.
- Utilize current technologies and tools to enhance casino surveillance operations.
Notes
Group Training: To discuss group training opportunities, please contact us at openlearning@dal.ca.
The Faculty of Open Learning & Career Development recommends an intermediate level of English language proficiency for the most effective learning and participation in our online and face-to-face courses. A list of minimum recommended scores on some common English tests can be found on our website. If you have questions about your English language proficiency and ability to succeed in this course, please contact openlearning@dal.ca.
Prerequisites
There are no prerequisites for this course.Recommended For
- Individuals working in casino security or surveillance
- Individuals pursuing careers in casino security or surveillance
Applies Towards the Following Certificates
- Certificate in Gaming Leadership : Required
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Dr Ian Messenger joined the United Kingdom’s Serious Organised Crime Agency (SOCA) in 2008 as an International Operations Officer with responsibility for international and multilateral investigations through Interpol and Europol. Ian was later seconded to the UK’s Child Exploitation and Online Protection Centre where he served as their International Liaison Officer with responsibility for capacity building, international liaison, and private sector engagement.