Course Description
In recent years, managers have faced rapid workplace transformations—from shifting workforce expectations to breakthroughs in digital technologies. Today, they must navigate the complexities of remote and hybrid work, continuous process innovation, and growing demands for socially responsible strategies. Clinging to outdated approaches risks losing talented teams that value authenticity, transparency, and meaningful engagement. High-performing employees expect their leaders to foster collaborative cultures, deliver purpose‑driven missions, and leverage data to make informed, impactful decisions. Those who adapt quickly, embrace continuous learning, and connect with their teams on a deeper level are emerging as today’s most effective leaders.
This course examines three core components underpinning your development:
- Building a Modern Management Mindset: Explore the foundations of management theory while aligning your practices with the expectations of today’s diverse, tech‑savvy workforce.
- Enhancing Key Managerial Competencies: Strengthen your ability to analyze data, make strategic decisions, resolve conflicts, and drive operational improvements.
- Translating Knowledge into Sustainable Results: Apply these insights directly to your current challenges, ensuring measurable, long‑term outcomes for your organization.
By reflecting on your personal management style, you’ll identify the gaps you can fill to become the leader your colleagues and organization need. Through examination of the latest research and real‑world scenarios, you’ll expand your perspective, leverage innovative tools, and adapt to the rapid pace of change in today’s business world.
Course Outline
- Foundations of Management
- Data Analytics and Business Intelligence for Managers
- Strategic Planning and Decision Making
- Organizational Structure and Culture
- Conflict Resolution and Negotiation
- Operational Management and Process Improvement
- Project Management Essentials
- Financial Management for Managers
- Human Resources and Talent Management
- Change Management and Innovation
- Ethics, Corporate Social Responsibility, and Sustainability
- Technology, Digital Transformation, and the Future of Management
What You Will Learn
Upon completion of this course, you will be able to:
- Identify key management theories and concepts from the Foundations of Management, including the evolution of management thought
- Explain the critical components of data analytics, business intelligence, and strategic planning, and how they drive effective managerial decision-making
- Apply practical tools and methodologies—from financial management and process improvement to conflict resolution—to real-world scenarios
- Analyze complex organizational structures and operational challenges by interpreting data insights and assessing strategic opportunities.
- Evaluate various management approaches, including project management, HR practices, and ethical frameworks, to determine best practices in diverse contexts.
- Integrate insights from modules such as technology and digital transformation with traditional management principles to address contemporary business challenges.
- Develop comprehensive management and change strategies that combine data-driven decision-making, financial acumen, and innovative digital solutions.
Notes
The Faculty of Open Learning & Career Development recommends an intermediate level of English language proficiency for the most effective learning and participation in our online and face-to-face courses. A list of minimum recommended scores on some common English tests can be found on our website. If you have questions about your English language proficiency and ability to succeed in this course, please contact openlearning@dal.ca.Recommended For
This course is recommended for managers seeking to thrive in today’s demanding environment by building skills in data analytics, strategic planning, conflict resolution, and more. Whether you are leading a small team or a large organization, you will gain the essential tools and frameworks needed to meet the evolving demands of the modern workplace.
Applies Towards the Following Certificates
- Certificate in Gaming Leadership : Electives
- Non-Credit Diploma in Professional and Leadership Studies : Required - Certificate in Strategic Leadership
- Certificate in Strategic Leadership : Required
Dr Ian Messenger joined the United Kingdom’s Serious Organised Crime Agency (SOCA) in 2008 as an International Operations Officer with responsibility for international and multilateral investigations through Interpol and Europol. Ian was later seconded to the UK’s Child Exploitation and Online Protection Centre where he served as their International Liaison Officer with responsibility for capacity building, international liaison, and private sector engagement.