Course Description

This 12-hour online course is self-paced. 

Responsible gaming is essential for a thriving and ethical gaming industry, serving as a critical safeguard for both players and operators. Its importance lies in fostering a gaming environment that prioritizes player well-being, ensuring that entertainment remains a positive and enjoyable experience without compromising individuals' mental, emotional, or financial health.

Discover the principles and practices of responsible gaming and player protection. From understanding player behavior to implementing effective responsible gaming frameworks and tools, participants will explore diverse strategies for promoting responsible gaming, fostering player education and awareness, and developing robust player protection measures.

This fully online course is offered jointly by Dalhousie University and the Association of Certified Gaming Compliance Specialists (ACGCS).

Course Outline

  1. Industry Landscape
  2. Understanding Player Behaviour
  3. Responsible Gaming Frameworks and Tools
  4. Player Education and Awareness
  5. Technology and Responsible Gaming
  6. Responsible Marketing and Advertising
  7. Employee Training and Engagement
  8. Community Engagement and Corporate Social Responsibility
  9. The Future of Responsible Gaming in the Casino and iGaming Industry

What You Will Learn

  • Understand the role of responsible gaming and player protection
  • Have an awareness of responsible gaming frameworks and tools
  • Have the ability to implement responsible gaming and player protection practices
  • Evaluate the impact of marketing and advertising on player protection
  • Understand how to effectively implement employee training in responsible gaming


This course provides learners with the opportunity to earn a microcredential. A microcredential is evidence of a skill or competency that is employment related. Dalhousie microcredentials are developed in collaboration with employers, industries, and/or organizations that relate to the content. A microcredential can be displayed on social media pages, digital resumes, personal webpages, and in email signatures. To earn the microcredential in this course, learners will need to successfully complete a competency-based assessment.

Learn more about this Forensic Investigation microcredential on our website.



Group Training: To discuss group training opportunities, please contact us at openlearning@dal.ca.

The Faculty of Open Learning & Career Development recommends an intermediate level of English language proficiency for the most effective learning and participation in our online and face-to-face courses. A list of minimum recommended scores on some common English tests can be found on our website. If you have questions about your English language proficiency and ability to succeed in this course, please contact openlearning@dal.ca.


There are no prerequisites for this course.

Recommended For

  • Anyone concerned with promoting responsible gaming, fostering player education and awareness, and developing player protection measures.

Applies Towards the Following Certificates

Enrol Now - Select a section to enrol in
Section Title
Responsible Gaming and Player Protection
Start Now, you have 90 days to complete this course once enrolled.
Instruction Delivery Method(s)
Course Fee(s)
Fee non-credit $350.00
Reading List / Textbook
All readings for this course are in the Learning Management System. You do not need to purchase any additional text books.
Section Notes
This course is a self-paced asynchronous course.
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