Course Description

This course is designed to address the gap between what family caregivers need and what they receive from the healthcare system. Directed primarily at those working in health settings, it will introduce you to the importance of family caregivers in our system and challenge you to consider how you might partner with family caregivers in providing the needs for those receiving care.

The content was created by researchers at the University of Alberta with support from the Canadian Institutes of Health Research (CIHR). It is being offered for free to the public in collaboration with Dalhousie University’s Faculty of Open Learning & Career Development. For more information, visit caregivercare.ca. 

Course Outline

The course is based on a caregiver-centered care competency framework developed by researchers at the University of Alberta, with support from Canadian Institutes of Health Research (CIHR). This foundational course (Level 1) consists of six short video modules, each of which explores one of the domains of the framework. It will take you approximately one hour to complete all six modules: 

  • Domain A: Recognizing Family Caregivers
  • Domain B: Communicating with Family Caregivers
  • Domain C: Partnering with Family Caregivers
  • Domain D: Fostering Resilience in Family Caregivers
  • Domain E: Navigating Health & Social Systems and Accessing Resources
  • Domain F: Enhancing the Culture and Context of Care

What You Will Learn

  • Identify family caregivers, their contributions, and the consequences of caregiving.
  • Communicate with Family Caregivers in a timely and respectful manner.
  • Identify the benefits of partnering.
  • Start a conversation to identify and support Family Caregivers’ needs.
  • Help family caregivers navigate the system of care by matching resources to their needs.
  • Acknowledge role in promoting a culture of support for family caregivers.


The Faculty of Open Learning Career Development recommends an intermediate level of English language proficiency for the most effective learning and participation in our online and face-to-face courses. A list of minimum recommended scores on some common English tests can be found on our website. If you have questions about your English language proficiency and ability to succeed in this course, please contact openlearning@dal.ca.

Recommended For

This course is designed for healthcare workers and those supporting family caregivers. Caregivers themselves and those receiving care may additionally find this course interesting.  
Enrol Now - Select a section to enrol in
Section Title
Caregiver-Centered Care Level 1
Online - Self-Paced
Apr 01, 2024 to Mar 31, 2025
Total Learning Hours
Instruction Delivery Method(s)
Course Fee(s)
Fee non-credit $0.00
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