Course Description
Organizations in all parts of the world in all sectors are looking for leaders who can coach so that they can get the best possible results from their most valuable resource – the people. Coaching is comprised of a set of skills and a series of steps that help others become better at their jobs. There are many leadership styles that experts cite and describe; this course specifically examines the coaching leadership style.
Course Outline
- Module 1: Introduction to Coaching
- Module 2: Character
- Module 3: Observation
- Module 4: Assessment
- Module 5: Communication Part 1
- Module 6: Communication Part 2
- Module 7: HELP!
- Module 8: Integration Part 1
- Module 9: Integration Part 2
- Module 10: Nurturing
- Module 11: Growth
- Module 12: Individual Call to Action
What You Will Learn
Upon completion of this course, learners will be able to:
- define coaching as it appears to leadership in the public sector;
- explain how coaching behaviour enhances leadership effectiveness;
- apply proven techniques for establishing new habits (e.g. journaling your thoughts as they relate to specific ideas);
- apply assessment tools to determine where and how to focus coaching skills to improve performance;
- deliver and receive feedback to influence behavioural change;
- build stronger, higher performing teams; and
- contribute to the development and maintenance of a high performance coaching culture in their organization.
Microcredential
This course provides learners with the opportunity to earn a microcredential. A microcredential is evidence of a skill or competency that is employment related. Dalhousie microcredentials are developed in collaboration with employers, industries, and/or organizations that relate to the content. A microcredential can be displayed on social media pages, digital resumes, personal webpages, and in email signatures. To earn the microcredential in this course, learners will need to successfully complete a competency-based assessment.
Notes
The Faculty of OLCD recommends an intermediate level of English language proficiency for the most effective learning and participation in our online and face-to-face courses. A list of minimum recommended scores on some common English tests can be found on our website. If you have questions about your English language proficiency and ability to succeed in this course, please contact openlearning@dal.ca.
Recommended For
- Leaders who want to get the most from those they lead
- Managers to expand their leadership talent
- Aspiring leaders who need to learn what leadership feels like and how to effectively build talent in others
Testimonials
"The content of this course is pure gold. I have taken a significant amount of notes and have had many conversations about this course with my immediate supervisor and both he and I are completely on board with the curriculum.
This is my 4th course through Dal and by far the most beneficial and applicable one I have taken so far. School was never my strong point growing up and I find the building of the assignments and post to be challenging. And although they may seem "rough" from time to time, I am telling you in honesty that what I took away from this course is significantly more than what I am able to properly articulate on paper."
~ Luc Robichaud
Training Officer, Dieppe Fire Department
Applies Towards the Following Certificates
- Advanced Certificate in Fire Service Administration : Elective
- Certificate in Building Positive Workplace Cultures : Electives
- Diploma in Executive Fire Leadership : Electives
- Diploma in General Fire Leadership : Elective - Certificate in Training Officer Education
- Certificate in Fire Service Administration : Electives (3)
- Certificate in Fire Service Administration: Advanced Leadership : Electives (3)
- Certificate in Fire Service Administration: Human Resource Management : Electives (3)
- Certificate in Human Resource Leadership : Required
- Non-Credit Diploma in Professional and Leadership Studies : Required - Human Resource Leadership
- Certificate in Police Supervisory Skills : Required
- Post-Graduate Certificate in Human Resource Leadership : Required
- Certificate in Training Officer Education : Required
Joanne has worked in the field of adult education for over 20 years. Joanne has designed and delivered hundreds of workshops including leadership and team skills, interpersonal communication, train-the-trainer, conflict resolution, stress, priority and project management. Joanne has a keen interest in helping individuals and groups learn from and adapt to the changes taking place in today's workplaces.