Course Description

This online course is 36 learning hours and requires a minimum commitment of three hours per week over twelve weeks. This includes five (5) live sessions with your instructor. Students may choose to complete more hours of work on the course in order to explore the content in more depth. 

The course is a practical introduction to critical thinking, decision-making and problem-solving as needed for leaders in today’s complex and rapidly changing contexts. It will teach you frameworks, strategies and skills with which to navigate the decisions, issues and challenges we encounter as leaders today. You will also learn to approach short, medium and long-term decisions and problems with confidence in your evaluation of data, application of decision-making tools and inclusive collation of multiple perspectives. Participants will use scenarios to explore the complexity and pressures of today’s decision-making and problem-solving. 

Course Outline

  • Critical Thinking Definitions and Models
  • Barriers to Critical Thinking
  • Recognizing and Overcoming Bias
  • Communication and Critical Thinking
  • Decision-Making Models
  • Gathering, Evaluating, and Interpreting Data
  • Bad Data and Misinformation
  • Inclusive Decision-Making and Problem-Solving
  • Idea Generation and Creative Thinking
  • Problem-Solving in the Real World
  • Cases Studies in Decision-Making

What You Will Learn

Upon completion of this course, learners will be able to:

  • Critically evaluate communications, ideas, perspectives, information and data.
  • Approach challenges and problems analytically and systematically, applying approaches that are appropriate to the context.
  • Use data effectively in your problem-solving and decision-making.
  • Integrate multiple perspectives into your problem-solving and decision-making.
  • Select solutions to current problems through an objective solution evaluation process appropriate to the context.
  • Manage ambiguity and uncertainty in your decision-making and problem-solving.


This course provides learners with the opportunity to earn a microcredential. A microcredential is evidence of a skill or competency that is employment related. Dalhousie microcredentials are developed in collaboration with employers, industries, and/or organizations that relate to the content. A microcredential can be displayed on social media pages, digital resumes, personal webpages, and in email signatures. To earn the microcredential in this course, learners will need to successfully complete a competency-based assessment.

Learn more about this Leadership microcredential on our website.


The Faculty of OLCD recommends an intermediate level of English language proficiency for the most effective learning and participation in our online and face-to-face courses. A list of minimum recommended scores on some common English tests can be found on our website. If you have questions about your English language proficiency and ability to succeed in this course, please contact openlearning@dal.ca.


There are no prerequisites for this course.

Recommended For

This course is recommended for:

  • Aspiring, new or current leaders who need to think critically and solve problems in rapidly changing, high-stakes situations and contexts.
  • Current leaders who are not confident solving problems and making decisions in situations in which the information is incomplete or changing quickly.
  • Current leaders or managers who would like a refresher on how to think critically, make decisions and solve problems in the high-pressure complexity of today’s situations.
Enrol Now - Select a section to enrol in
Section Title
Critical Thinking, Decision-Making, Problem-Solving
Online - Self-Paced
Jan 10, 2025 to Apr 04, 2025
Online - Scheduled
7:30PM to 9:00PM
Jan 21, 2025 to Mar 18, 2025
Schedule and Location
Total Learning Hours
  • Online Campus - Atlantic Time
Instruction Delivery Method(s)
Course Fee(s)
Tuition non-credit $1,095.00
Required Software
Students will require a webcam and microphone to participate in live sessions.
Reading List / Textbook
There are no required texts to be purchased for this course. All required readings will be found within the course platform.
Section Notes

Note: We are closed from December 24, 2024 to January 1, 2025 inclusive. Access credentials to the course site may be delayed for those who enrol during this time period.

This course has scheduled written assignments and discussions within the term time frame. There will also be 5 facilitated online sessions - click on View Details for dates. *Please note: live session dates and times may change, and will be finalized 6 weeks prior to course start date.*

The course site will be open at 4:00 PM Atlantic Time on the course start date.

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