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Course Description

This course is 20 learning hours inclusive of 4.5 hours of live sessions. It is recommended that learners spend approximately 6-7 hours (inclusive of the 1.5 hour live session) per week on course materials. 


This course supports learners as they gain insights into their own contributions to their team’s effectiveness. Participants will foster a deeper understanding of the ways they can optimize diverse teams contributions to organizational success. Team relationships are at the center of organizational success. Research evidence demonstrates that diverse teams lead to increased performance and higher profitability.  To build a culture that fosters diversity, organizations must do the work to maximize on the benefits of the diversity on their teams. While organizations can reap the benefits that diverse teams bring to the workplace, they must also be prepared to respond to diverse team related challenges.

This course will examine some of the challenges that diverse teams face and introduce strategies to optimize diverse team capabilities.  Participants will not only gain insights into their own contributions to their team's effectiveness, they will also gain a deeper understanding of ways to leverage on the benefits that diverse teams contribute to organizational success. Following completion of this course, participants will be better positioned to optimize their team performance as well as optimize diverse teams.   Participants will engage in group work, simulations, discussions and reflective practice activities that will provoke thought and generate new ideas that will enhance inclusive communication practices.

Course Outline

  • Module 1: Understanding Key Components of High Performing Teams
  • Module 2: Organizational Culture: Setting the tone for Optimizing Diverse Teams
  • Module 3: Building Strategies to Optimize Diverse Teams

What You Will Learn

Upon completion of this course, learners will be able to:

  • Reflect on how your communication style can influence team relationships;
  • Gain a clearer sense of how you view your team, how they view you, and how the team may or may not performing as a cohesive unit;
  • Examine key elements for fostering diverse teams such as, communication styles, intersectionality, cultural intelligence, respect, trust, team dynamics, and so on;
  • List the principles of building high performing diverse teams;
  • Resolve team conflicts;
  • Identify strategies for optimizing diverse team performance.

Microcredential

This course provides learners with the opportunity to earn a microcredential. A microcredential is evidence of a skill or competency that is employment related. Dalhousie microcredentials are developed in collaboration with employers, industries, and/or organizations that relate to the content. A microcredential can be displayed on social media pages, digital resumes, personal webpages, and in email signatures. To earn the microcredential in this course, learners will need to successfully complete a competency-based assessment.

Learn more about this EDIA microcredential on our website.

Notes

By enrolling in this course, you will be automatically enrolled in the Certificate in Equity, Diversity, and Inclusion. This certificate consists of four courses. You are not required to take the courses in order, but it is recommended that you take OLCD-IDEA0004 after completing the first three courses in the certificate (OLCD-IDEA0001, 0002, 0003).

Please note:  These courses fill up quickly, and registration in one course does not guarantee your spot in another.  You must register for each course individually to reserve your spot.


For assistance or more information, please contact openlearning@dal.ca

The Faculty of Open Learning and Career Development recommends an intermediate level of English language proficiency for the most effective learning and participation in our online and face-to-face courses. A list of minimum recommended scores on some common English tests can be found on our website. If you have questions about your English language proficiency and ability to succeed in this course, please contact openlearning@dal.ca.

Recommended For

  • Anyone interested in learning how to advance the agenda on diversity and inclusion within their respective organization

Testimonials

"Practicing EDI requires grit, sound knowledge, understanding, and the tenacity to constantly pursue knowledge.  I found this course to be comprehensive with impactful, and culturally responsive materials that are applicable to real life scenarios in the workplace.  Most interestingly were the human interactions that were encouraged through participatory learning and the overall learner-centred approach that provided learners with the opportunity to role play a diverse workforce and exposed them to differences and what it is really like working in a multi-cultural space.

In short, this course evoked ideas and difficult topics that nurtures the grit that is an asset to practicing EDI.  Congratulations to the well-learned instructor.  I recommend this course."

~ Kenisha Gordon, Diversity Specialist, Municipality of County of Kings

"This was one of the most informative courses I have taken.  Although there is a lot of content, I have learned so much. Crystal is so very engaging as a facilitator.  I think this course would be good for anyone - not just diverse teams.  As a leader, the information that is in this course is invaluable.  I would highly recommend this course to anyone that wants to learn more about the future of diverse teams."

~ Lisa Youssef, Province of Nova Scotia

Applies Towards the Following Certificates

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Enrol Now - Select a section to enrol in
Section Title
Optimizing Diverse Team Performance
Type
Online - Self-Paced
Dates
Jan 10, 2025 to Jan 31, 2025
Type
Online - Scheduled
Days
Wednesday
Time
7:00PM to 8:30PM
Dates
Jan 15, 2025 to Jan 29, 2025
Schedule and Location
Total Learning Hours
20.0
Location
  • Online Campus - Atlantic Time
Instruction Delivery Method(s)
Course Fee(s)
Fee non-credit $675.00
Instructors
Required Software
A webcam and microphone/headset will be required for the live sessions. This course requires a Dalhousie NetID. If you do not currently have a NetID, a NetID will be assigned to you, and—after registration—you will receive an email on how to claim your account. Once you have claimed your account, you will login to the Student Portal under the heading "I have a NetID Username and Password" on the far left of the login screen.
Reading List / Textbook
There are no required textbooks for this course.
Section Notes

The course will officially open on Friday, January 10, 2025 at 4:00 pm.

  • This course includes 3 synchronous facilitated sessions. Click on View Details for exact dates.
  • Sessions will be recorded for those that have time constraints.

For assistance or more information, please contact openlearning@dal.ca.

Section Title
Optimizing Diverse Team Performance
Type
Online - Self-Paced
Dates
Mar 07, 2025 to Mar 28, 2025
Type
Online - Scheduled
Days
Tuesday
Time
7:00PM to 8:30PM
Dates
Mar 11, 2025 to Mar 25, 2025
Schedule and Location
Total Learning Hours
20.0
Location
  • Online Campus - Atlantic Time
Instruction Delivery Method(s)
Course Fee(s)
Fee non-credit $675.00
Required Software
A webcam and microphone/headset will be required for the live sessions. This course requires a Dalhousie NetID. If you do not currently have a NetID, a NetID will be assigned to you, and—after registration—you will receive an email on how to claim your account. Once you have claimed your account, you will login to the Student Portal under the heading "I have a NetID Username and Password" on the far left of the login screen.
Reading List / Textbook
There are no required textbooks for this course.
Section Notes

The course will officially open on Friday, March 7, 2025 at 4:00 pm.

  • This course includes 3 synchronous facilitated sessions from 7-8:30 pm Atlantic Time (1.5 hour sessions). Click on View Details for exact dates.
  • Sessions will be recorded for those that have time constraints.

For assistance or more information, please contact openlearning@dal.ca.

Section Title
Optimizing Diverse Team Performance
Type
Online - Self-Paced
Dates
May 02, 2025 to May 23, 2025
Type
Online - Scheduled
Days
Wednesday
Time
7:00PM to 8:30PM
Dates
May 07, 2025 to May 21, 2025
Schedule and Location
Total Learning Hours
20.0
Location
  • Online Campus - Atlantic Time
Instruction Delivery Method(s)
Course Fee(s)
Fee non-credit $675.00
Instructors
Required Software
A webcam and microphone/headset will be required for the live sessions. This course requires a Dalhousie NetID. If you do not currently have a NetID, a NetID will be assigned to you, and—after registration—you will receive an email on how to claim your account. Once you have claimed your account, you will login to the Student Portal under the heading "I have a NetID Username and Password" on the far left of the login screen.
Section Notes

The course will officially open on Friday, May 2, 2025 at 4:00 pm.

  • This course includes 3 synchronous facilitated sessions. Click on View Details for exact dates.
  • Sessions will be recorded for those that have time constraints.

For assistance or more information, please contact openlearning@dal.ca.

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