Course Description

This course is a total of 28 hours. 21 hours of live instruction and 7 hours of asynchronous learning.

This course focuses extensively on how to develop thorough requirements elicitation and management processes while providing the opportunity to practice effective oral and written communication, documentation, and facilitation skills. It covers the Business Analysis Planning and Monitoring, and Requirements Communication and Management knowledge areas from the Business Analysis Body of Knowledge® (BABOK®).

Course Outline

  • Day 1: The role of the BA, Business analysis skills, Scope and requirements, Sources and types of requirements, High level and detailed requirements, Characteristics of a good requirement
  • Day 2: Effective communication techniques, Purposeful communication, Facilitation, Overcoming communication challenges, Mind Map, The importance of understanding stakeholders’ needs, Techniques to analyse stakeholders, Develop a business analysis communication plan, Effectively engage stakeholders, Affinity Diagram technique
  • Day 3: Decision analysis, Creating a Work Breakdown Structure
  • Day 4: Requirements gathering and elicitation strategies, Estimating the work, Risk, Sources and reasons for scope changes, Managing change, Traceability, Problem tracking, Verification and validation

What You Will Learn

  • Evaluate business analysis underlying competencies to gain an appreciation of how business analysts add value to an organization
  • Examine the profession, global standards, the professional organization, and trends in the industry
  • Illustrate an effective requirements management process
  • Integrate effective writing practices into business analysis communication and documentation
  • Produce the elements of a Requirements Management Plan and other documents such as a Work Breakdown Structure, Risk Analysis Plan, and Communication Plan


By enrolling in this course, you will be automatically enrolled in the Certificate in Business Analysis.

Recommended For

  • People who want to pursue a career in business analysis
  • Technical team members and project managers
  • Business analysts who want to enhance their business analysis skills
  • Managers and other stakeholders who work with business analysts

Applies Towards the Following Certificates

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