Course Description

This course is 26 learning hours over a four-day period. 

This course will explore business analysis tools and techniques that will enable participants to effectively elicit, document, analyze, and validate requirements. In addition, you will acquire skills that will enable you to effectively model data and processes for information systems projects. This course covers the Business Analysis Planning and Monitoring, and Requirements Communication and Management knowledge areas from the Business Analysis Body of Knowledge (BABOK® ).

Course Outline

  • Day 1: Elicitation techniques, Diagramming techniques
  • Day 2: 6 types of models, Identify areas for improvement
  • Day 3: Use Cases, Activity, State, Class, and Entity Relationship Diagrams, Data modeling, Application of learning, modeling, analysis, and diagraming techniques
  • Day 4: Capstone Project (cont.)Organize, analyze, report and present findings from Capstone Project Analysis, Requirements analysis, Prioritization, Work products, work deliverables and requirements packages, Structured walkthroughs, Presenting requirements to stakeholders

What You Will Learn

  • Understand advantages and disadvantages of different elicitation techniques and be able to elicit requirements using 8 techniques
  • Design and develop 7 types of process models using appropriate notation symbols
  • How to document requirements using 11 documentation techniques and identify advantages and disadvantages of the techniques
  • Recognize and utilize 6 different modeling techniques
  • Organize and prioritize requirements and present a requirement package


By enrolling in this course, you will be automatically enrolled in the Certificate in Business Analysis

Recommended For

  • People who want to pursue a career in business analysis
  • Technical team members, project managers, system integrators, technology consultants, managers and other stakeholders who work with business analysts
  • Business analysts who want to enhance their business analysis skills


"Upbeat.  Real world examples were used.  Great instructor!  Terry was able to break things down so I could clearly understand. "

Jylian Soper
Business Systems Analyst - NSPI

"Instructor was dynamic and engaging. Materials were clear, well presented. Individual and group exercises contributed to understanding of materials."

Greg Yetman
ESRI Canada, St. John's, NL

Applies Towards the Following Certificates

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