OLCD-FIRE0012 - Fire Department Human Resource Management I

Course Description

Fire Department Human Resource Management I explores the HR strategies, operations, and human resources services applied to fire and emergency services in Canada. The content considers the systems, policies, services, and challenges facing Fire Services organizations in attracting, developing, engaging, safeguarding, and retaining staff needed to serve or function effectively and efficiently. The focus of the course is on productivity through HR functions and practices that attract new employees and enhance employee productivity, retention, engagement, health and safety, and satisfaction.

Course Outline

• Module 1: Getting Started with HR Management
• Module 2: Major HR Issues Facing Canadian Fire and Emergency Services
• Module 3: Recruitment Strategies and Practices
• Module 4: Evaluating the Recruitment Function
• Module 5: Key NFPA Standards and Strategic Planning
• Module 6: HR and Organizational Leadership in Decision-Making
• Module 7: Compensation Strategies
• Module 8: Employee Benefits
• Module 9: Health, Safety, and Performance
• Module 10: Training
• Module 11: Labour and Employment Law
• Module 12: Development of Employee and Labour Relationships

What You Will Learn

Upon completion of this course, learners will be able to:

• Explain the foundational principles of human resource management and its strategic role in organizations.
• Analyze the unique HR challenges and strategies within fire and emergency services.
• Evaluate the effectiveness of recruitment and retention strategies.
• Develop comprehensive compensation and benefits plans that align with organizational goals.
• Implement effective training and development programs to enhance employee skills and performance.
• Apply labour and employment laws to ensure compliance and promote fair employee relations.
• Create a positive organizational culture through effective employee relations and communication strategies.
• Use strategic planning and decision-making models to enhance organizational performance.
• Assess the impact of health, safety, and wellness programs on employee well-being and organizational success.
• Design innovative HR solutions to address emerging organizational challenges.

Notes

For more Fire Service Management courses click here.

The Faculty of OLCD recommends an intermediate level of English language proficiency for the most effective learning and participation in our online and face-to-face courses. A list of minimum recommended scores on some common English tests can be found on our website. If you have questions about your English language proficiency and ability to succeed in this course, please contact openlearning@dal.ca.

Recommended For

This course will be of interest to:

• all students who seek to build skills for promotion;
• senior leaders who wish to assess their departments’ strategies and approaches to common people challenges;
• current supervisors looking for insights and approaches to daily problems and opportunities;
• firefighters seeking to understand their daily work life and influences on the performance of the team.

Applies Towards the Following Certificates

• Diploma in General Fire Leadership : Required - Certificate in General Fire Service Administration
• Fire Officer III Accreditation Track : Required
• Fire Officer III Certification Track : Required
• Certificate in Fire Service Administration : Required (6)
• Certificate in Fire Service Administration: Advanced Leadership : Required (6)
• Certificate in Fire Service Administration: Emergency Management : Required (6)
• Certificate in Fire Service Administration: Human Resource Management : Required (6)
• Certificate in Fire Service Administration: Operational Planning : Required (7)
• Certificate in Fire Service Administration: Strategic Planning : Required (9 courses)
• Certificate in General Fire Service Administration : Required