Course Description
This course will enable you to communicate more clearly and easily with supervisors, clients, and colleagues. You’ll discover communication strengths you didn’t know you had and learn how to build on them to become a more capable, confident writer.
Course Outline
- Week 1: In week one, you’ll explore three different methods of getting to know your readers. Knowing your readers helps you tailor a message to their needs, interests, and values.
- Week 2: Week two will focus on communicating with non-experts. You’ll learn to communicate clearly with readers who don’t share your technical expertise.
- Week 3: In week three, you’ll learn how to organize your thoughts in a logical structure. You’ll learn to treat an organization as an ongoing process rather than a one-time event.
- Week 4: Week four focuses on technical descriptions. In week four you’ll organize technical detail into a structure that is easy to navigate.
What You Will Learn
- Analyze your audience using three different methods
- Bridge the knowledge gap between you and non-expert readers
- Create a straightforward document structure for a brief document
- Describe technology so that readers can visualize it
Notes
By enrolling in this course, you will be automatically enrolled in the Certificate in Technical Writing.Recommended For
- engineers
- business analysts
- software engineers
- network administrators
- project managers
- anyone who uses writing to share technical information.
Testimonials
"Great course, great structure, very helpful for anyone wishing to improve their technical writing skills.” ~ Darren Hilchey, Sepracor Canada Limited
"This course has been a wonderful experience for me. Taking the technical writing certification program was the first time in over 25 years that I have been a student. All my apprehensions about being too old, or being away from learning for so long were quickly erased as the course instructor proved to be a wonderful mentor with this program. Thank you to Dalhousie, and the course instructor. This course has made me a better writer, and given me tools to advance my career."
"This was my first online course with Dalhousie University, and I had a very positive and memorable experience. This program was well-structured, featuring a combination of textual and video explanations of technical writing, along with relevant examples and techniques."
"As someone who writes training material, this course helped me with making things, clear, concise and logical. Moreover, I have learned a lot about document design."
"I enjoyed this course and the material that it covered for technical writing essentials. I'm someone whose never been overly confident with my writing skills and wanted to explore more learning opportunities to gain further skills and develop more techniques to become a better writer. I feel like I'm walking away from this course with some new ideas on how to incorporate what I learned into my writing style for further career development."
Applies Towards the Following Certificates
- Certificate in Technical Writing : Required course