The Occupational Health and Safety Management Certificate Program is currently under review. As of October 2019, we are not accepting new applicants until this process is completed.
It is our intention to have a new certificate program in place by Fall 2020.
The courses currently scheduled can be taken by those that have started their certificates and can be taken as stand-alone courses for anyone with an interest in these topics.
We sincerely regret any inconvenience this may cause.
This four-day course will provide intense instruction on accidents investigations, including:
- Due Diligence: What is the Law?
- Exploring Accident Theory
- Investigation Methodology
- Root Cause Analysis
- Role of the OHS Regulator during an Investigation
- Scene Protection and Examination
- Scene Photographs and Sketch
- Interviewing Techniques
- Obtaining Witness Statements
- Report Writing
- Impact of a Workplace Accident
Participants gain the necessary background, understanding and innovative methods required to conduct a thorough and effective accident investigation.
To successfully complete this course, participants will be required to pass three tests, and complete a mock investigation. Some home study will be required.
Special Feature: Mock Investigation
This four-day course will provide students with the proper investigative tools to allow them to conduct a thorough investigation of a workplace incident or accident.
On the last day of the course, students will attend a work-site and conduct a mock accident investigation that will test their knowledge and skills, as well as challenge their ability to respond under pressure, all of which are essential elements of any accident investigation.
The mock accident investigation will form the basis for the final exam and will represent 60% of the final grade. Students will be required to complete their investigation and prepare a thorough report for submission to the instructor by a specified deadline.
NOTE: Safety footwear, safety vests, safety glasses and hard-hats are required for the mock accident investigation on Day 4. Students must ensure that they are appropriately dressed for the season as the accident may be outdoors.
What You Will Learn
- Identify accident and incident causation factors
- Hazard identification
- Help to prevent recurrence – cost savings (human and financial)
- Help to establish and maintain regulatory due diligence
- Ensure a trained and prepared workforce
- Help to reduce high costs of injuries and litigation
- Fulfill legal (regulatory) requirements
Day 1 - registration/check-in will start at 8:00 a.m. with sessions to begin at 8:30 a.m. and adjourn at 4:30 p.m. Days 2-4 will commence at 8:30 a.m. and adjourn at 4:30 p.m. There will be a 15 minute mid-morning and afternoon break. A light lunch is included.
Day 18:00 Registration and Introduction
9:00 Due Diligence: What is the law?
- What is OHS “Due Diligence” relative to workplace health and safety
- Examples of effective and ineffective Due Diligence defense
- Why do most OHS court cases result in a conviction?
- What does the law require? Relevant case law discussion
- Roles of the court, crown and defense counsel
- What’s in the courts these days: examination of current court decisions
- Charter provision: Rights against unreasonable search and seizure; self-crimination
- Why do accidents happen
- What is the difference, if any, between an “Incident” and an “Accident”
- What are Hazards and Risks (examples)?
- Unsafe Acts v. Unsafe Conditions: Avoiding the “Blame Game”
12:00 Lunch (provided in the classroom)
1:00 Investigation Methodology
- Who should investigate an accident and why
- Impartiality of workplace investigation team members
- Investigation Steps: Look. Listen and Learn, and Learn to Look and Listen More
- Collecting Facts and Evidence
- Analyzing the Facts and Evidence
- Role of the JOHSC
- Authority and Limitations of the JOHS Committee/H&S Representative
- Understand how to become an “investigator”
- What is the “Root Cause” and why is it important
- Basic v. Root Cause: Getting from “effect” to “cause”
- What questions to ask to confirm “Root Cause”
- From Root Cause to Prevention
- Understanding “Root Cause” from a practical perspective
Day 28:30 Forensic Interviewing Techniques
- Interview Preparation
- Principles of Effective Interviewing
- What is an “Interview”
- Who conducts the interview
- Number of interviewers
- Where to conduct an interview
- Setting up the interview
- Building Rapport with the witness
- Critical Incident Stress Considerations of Witness
- Beginning, Body and End of an Interview
- “What” questions should be asked and “How”
- Tips to prompt memory recall
- Body Language
- Intimidation Factors
- Why should the witnesses be separated
- Confidentiality of information learned
- Potential (legal) implications of interviewing (reacting to inculpatory and exculpatory remarks)
- Examples of “Good” and “Bad” interviews
- Group Exercise (Note-taking and Interviews)
1:00 Obtaining Witness Statements
- Forms and Format
- Inculpatory and Exculpatory statements
- Pure Version Statements
- Follow-up questions
- Examples of "Good" and "Bad" witness statements
- Group Exercise (Obtaining Statements)
Day 38:30 Role of the OHS Regulator during an Investigation
- Authority, Powers and Limitations
- Anticipating and understanding the actions of the Regulator
- What to do if charges are laid by the Regulator
- What should you do when presented with a search warrant
- Options when the OHS Regulator issues a legal “Caution” and Right to Retain and Instruct Counsel
- Priorities (Protection of Persons and Equipment)
- Considerations when at a scene
- How to secure a scene properly and understanding the importance
- Why obtain photos and a sketch
- Equipment kit
- How to properly take scene photos
- What is a sketch and how is it useful to an investigation
- Lighting considerations and depth perception
- Proper use of video
- Examples of "Good" and "Bad" scene photos
- Importance of note-taking v. reliance on memory
- Where to record notes
- When to take notes
- How to take proper notes
- What should be recorded in your notes
- What to do with the notes
- Preserving the notes
- Examples of “Good” and “Bad” notes
- Forms and Format
- Creating an Impression: From Presentation to Professionalism
- Effective Writing Skills
- The “Do’s” and “Don’ts” of effective report writing
Day 48:30 Mock Accident Investigation
- Students will respond to a workplace accident and conduct a thorough investigation utilizing the knowledge and skills learned in the program.
- Students will prepare and submit a comprehensive investigation report to be used by them as a template when returning to their respective workplace. Debrief to follow.
3:30 Presentation of Course Certificates
Note: This course is designed to be flexible to meet the needs of the participants