Course Description

This online course is 36 learning hours over twelve weeks, including 7.5 hours of live online sessions. It is recommended that students spend a minimum of 3 hours each week on coursework. Students may choose to complete more hours of work on the course in order to explore the content in more depth.

Develop, practice, and enhance your negotiation skills. Learn effective conflict resolution strategies by examining theories of negotiation, participating in discussions, and completing analytical and reflection assignments. 

Course Outline

Module 1: Negotiation, Personality, and Conflict

Module 2: Communication, Culture, and Power in Negotiation

Module 3: Assertion and Persuasion

Module 4: Leadership and Team Negotiation

What You Will Learn

On completion of this course, you will be able to:

  • identify theories of negotiation and negotiation styles;
  • recognize their personality type and negotiation temperament;
  • demonstrate negotiation skills; and
  • practice effective conflict resolution strategies.


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The Faculty of OLCD recommends an intermediate level of English language proficiency for the most effective learning and participation in our online and face-to-face courses. A list of minimum recommended scores on some common English tests can be found on our website. If you have questions about your English language proficiency and ability to succeed in this course, please contact openlearning@dal.ca.

Recommended For

This course is recommended for anyone wishing to develop or enhance skills in negotiation and conflict resolution.

Enrol Now - Select a section to enrol in
Section Title
PGDip Negotiation and Conflict Resolution
Class - Face-to-Face
Monday, Tuesday
1:00PM to 5:00PM
Apr 08, 2024 to Apr 30, 2024
Schedule and Location
Total Learning Hours
Instruction Delivery Method(s)
Course Fee(s)
Fee non-credit $1,045.00
Reading List / Textbook
There are no required textbooks to be purchased for this course. All readings will be available within the Brightspace course platform.
Section Notes

This section is exclusive to Post-Graduate Diploma Program students and will take place on the Dalhousie campus with face to face instruction. With an emphasis on groupwork and presentations, students will develop the crucial leadership skills of collaboration and effective communication.  Enrolments in this section will be completed by the program administrator. For more information email: openlearning@dal.ca.  

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