Course Description

This online course is 36 learning hours over twelve weeks, including 7.5 hours of live online sessions. It is recommended that students spend a minimum of 3 hours each week on coursework. Students may choose to complete more hours of work on the course in order to explore the content in more depth.

Develop, practice, and enhance your negotiation skills. Learn effective conflict resolution strategies by examining theories of negotiation, participating in discussions, and completing analytical and reflection assignments. 

Course Outline

Module 1: Negotiation, Personality, and Conflict

Module 2: Communication, Culture, and Power in Negotiation

Module 3: Assertion and Persuasion

Module 4: Leadership and Team Negotiation

What You Will Learn

Upon completion of this course, learners will be able to:

  • Examine theories of negotiation and negotiation styles;
  • Enhance your negotiation skills;
  • Assess your personality type and negotiation temperament;
  • Learn effective conflict resolution strategies.


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The Faculty of OLCD recommends an intermediate level of English language proficiency for the most effective learning and participation in our online and face-to-face courses. A list of minimum recommended scores on some common English tests can be found on our website. If you have questions about your English language proficiency and ability to succeed in this course, please contact openlearning@dal.ca.

Recommended For

This course is recommended for anyone wishing to develop or enhance skills in negotiation and conflict resolution.

Enrol Now - Select a section to enrol in
Section Title
Negotiation and Conflict Resolution
Online - Self-Paced
Apr 11, 2025 to Jul 04, 2025
Online - Scheduled
7:30PM to 9:00PM
Apr 23, 2025 to Jun 18, 2025
Schedule and Location
Total Learning Hours
  • Online Campus - Atlantic Time
Instruction Delivery Method(s)
Course Fee(s)
Fee non-credit $1,095.00
Required Software
A webcam and microphone/headset will be required for the live sessions. This course requires a Dalhousie NetID. If you do not currently have a NetID, a NetID will be assigned to you, and—after registration—you will receive an email on how to claim your account. Once you have claimed your account, you will login to the Student Portal under the heading "I have a NetID Username and Password" on the far left of the login screen.
Section Notes

This course has scheduled written assignments and discussions within the term time frame. There will also be 5 facilitated online sessions - click on View Details for dates. *Please note: live session dates and times may change, and will be finalized 6 weeks prior to course start date.* 

The course site will be open at 4:00 PM Atlantic Time on the course start date.

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