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Course Description

This course is 12 learning hours including the 6 hours of live sessions.  It is recommended that learners spend approximately 4 hours per week on this course,  including the 2 hour live session.


A significant part of the magic of adult education lies in the interaction that takes place amongst participants during the learning experience. Working the groups can be both exhilarating and extremely challenging. Frequently, despite the best-laid plans of adult educators, the unexpected happens during the session. Sessions can rise and fall based on the ability of the facilitator’s understanding of, and ability to work with, the group’s dynamics.  We will present a basic introduction to theories, strategies, skills and tools that can be helpful in dealing with them.

Course Outline

  • Module 1: Role of the Facilitator; Listening Skills
  • Module 2: Force-Field Analysis Tool and Group Development
  • Module 3: Delivering Feedback and Dealing with Difficult Situations

What You Will Learn

Upon completion of this course, learners will be able to:

  • describe the importance of the Facilitator role within Adult Education
  • explain the elements of one group process tool - forcefield analysis
  • demonstrate "active" listening skills
  • describe multiple facilitator strategies for supporting learner buy-in and participation
  • describe key elements involved in providing constructive feedback
  • identify various strategies for addressing "problem" behaviours

Microcredential

Effective FacilitationThis course provides learners with the opportunity to earn a microcredential. A microcredential is evidence of a skill or competency that is employment related. Dalhousie microcredentials are developed in collaboration with employers, industries, and/or organizations that relate to the content. A microcredential can be displayed on social media pages, digital resumes, personal webpages, and in email signatures. To earn the microcredential in this course, learners will need to successfully complete a competency-based assessment.

Learn more about this Adult Education microcredential here.

Notes

Please note:  These courses fill up quickly, and registration in one course does not guarantee your spot in another.  You must register for each course individually to reserve your spot.


For assistance or more information, please contact openlearning@dal.ca.

The Faculty of Open Learning and Career Development recommends an intermediate level of English language proficiency for the most effective learning and participation in our online and face-to-face courses. A list of minimum recommended scores on some common English tests can be found on our website. If you have questions about your English language proficiency and ability to succeed in this course, please contact openlearning@dal.ca.

Recommended For

  • Those interested in working in the field of adult education (training, facilitation, coaching, mentoring, etc.)
  • Those interested in designing learning programs for adults.

Testimonials

"I was a bit anxious when the course began because of the online platform, but that quickly went out the window as the developer of the site did an amazing job of easy navigation.  The instructor, Rick, he was wonderful and did an amazing job.  Made us feel welcome, never put us on the spot, stayed neutral but got his point across.  I have so much to take away in a short period of time.  I want to say think you to everyone who made this possible. Highly recommend this program!"

~ Helen Deyoung, CCA Project Manager, Futureworx

Applies Towards the Following Certificates

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Enrol Now - Select a section to enrol in
Section Title
Effective Facilitation
Type
Online - Self-Paced
Dates
Jul 04, 2025 to Jul 25, 2025
Type
Online - Scheduled
Days
Thursday
Time
7:00PM to 9:00PM
Dates
Jul 10, 2025 to Jul 24, 2025
Schedule and Location
Total Learning Hours
12.0
Location
  • Online Campus - Atlantic Time
Instruction Delivery Method(s)
Course Fee(s)
Fee non-credit $675.00
Instructors
Required Software
A webcam and microphone/headset will be required for the live sessions. This course requires a Dalhousie NetID. If you do not currently have a NetID, a NetID will be assigned to you, and—after registration—you will receive an email on how to claim your account. Once you have claimed your account, you will login to the Student Portal under the heading "I have a NetID Username and Password" on the far left of the login screen.
Section Notes
  • The course will officially open on Friday, July 4, 2025
  • This course includes 3 synchronous facilitated sessions.  Click on View Details for exact dates.
  • Sessions will be recorded for those that have time constraints.
  • Students must claim / activate their NetIDs and login using their NetID in order to use Dalhousie Resources such as MicrosoftTeams.
Section Title
Effective Facilitation
Type
Online - Self-Paced
Dates
Nov 28, 2025 to Dec 19, 2025
Type
Online - Scheduled
Days
Thursday
Time
7:00PM to 9:00PM
Dates
Dec 04, 2025 to Dec 18, 2025
Schedule and Location
Total Learning Hours
12.0
Location
  • Online Campus - Atlantic Time
Instruction Delivery Method(s)
Course Fee(s)
Fee non-credit $725.00
Required Software
A webcam and microphone/headset will be required for the live sessions. This course requires a Dalhousie NetID. If you do not currently have a NetID, a NetID will be assigned to you, and—after registration—you will receive an email on how to claim your account. Once you have claimed your account, you will login to the Student Portal under the heading "I have a NetID Username and Password" on the far left of the login screen.
Section Notes
  • The course will officially open on Friday, November 28, 2025
  • This course includes 3 synchronous facilitated sessions.  Click on View Details for exact dates. *Please note: Live session dates may be subject to change based on instructor schedule. Dates of the sessions will be confirmed by 6 weeks before the course start date.*
  • Sessions will be recorded for those that have time constraints.
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