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Course Description
This course is 7 learning hours. It is recommended that participants spend an additional 1-hour over the two day period on this course.
This course will provide participants with an understanding of the complexity of managing stakeholders and project communications. People frequently judge project success by measuring budget and schedule variances, overlooking the importance of our relationships with stakeholders and our ability to actively engage them and meet their expectations.
Course Outline
- Session 1: Context and definitions, identifying stakeholders and their expectations, stakeholder register, management, assumptions, communication
- Session 2: Stakeholder engagement, power interest grid, communication skills, productive meetings, models for stakeholder analysis
What You Will Learn
- Terminology and processes of stakeholder and communication management
- The tools of a stakeholder analysis
- How to prepare a communications management plan
- Strategies for managing and monitoring stakeholder engagement
- The benefits of a proactive approach to project communications and stakeholder management
Recommended For
- Those working on projects in any industry who want to improve their relationships with their stakeholders
- Project managers, project coordinators, subject matter experts, technical personnel, team members, managers, and key support personnel
Applies Towards the Following Certificates
- Post-Graduate Diploma in Professional and Leadership Studies : Elective Program - Project Management
- Certificate in Project Management : Required
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Procept has a long and rich history delivering professional training in Canada and around the world. Procept delivered the first Project Management Professional (PMP®) preparation class in Canada, created the first formal project management course delivered through a continuing education division at a Canadian university at the Professional Development Centre of University of Toronto's Faculty of Engineering and Applied Science, and delivered the first course on agile project management offered through a Canadian university. Today, Procept maintains its relationships with higher education, offering classes through one US and five Canadian universities. Procept instructors teach graduate classes in the Master of Engineering programs at several universities as well as post-graduate professional development classes.