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Course Description

This course is 18 learning hours inclusive of 2 hours of live sessions. It is recommended that students spend an average of 4.5 hours per week on this course.

In this course, participants will learn how to craft messages that rise above inbox clutter and get results, exploring techniques to grab audience’s attention, clearly express key messages, and motivate readers to respond as you want them to do.

Course Outline

  • Weekly: complete a variety of interactive online learning activities and writing exercises as well as a brief assignment. Join in conversations with other participants via discussion forums

What You Will Learn

  • Identify action-oriented goals for your emails
  • Structure messages for easy reading
  • Motivate readers to act on your message
  • Create an efficient, effective email inquiry
  • Write a gracious “bad news” email
  • Introduce a new procedure via email

Notes

By enrolling in this course, you will be automatically enrolled in the Certificate in Technical Writing.

Applies Towards the Following Certificates

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Enrol Now - Select a section to enrol in
Section Title
Writing Emails that Get Results
Type
Online - Asynchronous
Dates
Apr 26, 2022 to May 17, 2022
Total Learning Hours
18.0
Instruction Delivery Method(s)
Course Fee(s)
Fee non-credit $495.00
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