Course Description
During this course, you will examine various change management techniques and explore change management models that could be effectively implemented in your organization. This structured approach helps you understand how you deal with change as an individual, as a member of a team or organization and as a leader.
This course also prepares you for the APMG Change Management Foundation™ exam.
The exam fee is included in this course. Additional study is recommended.
Course Outline
- Change and the individual
- Change in the organization
- Stakeholder engagement
- Communication
- Change impact
- Change readiness
What You Will Learn
- How individuals learn and why many resist change.
- How to build an effective change team.
- Approaches to plan, implement and sustain organizational change.
- How to assess change impact and readiness and deal with resistance.
- Improve your ability to pass the APMG Change Management Foundation™ (CMF) Certification exam.
Notes
The Faculty of Open Learning & Career Development recommends an intermediate level of English language proficiency for the most effective learning and participation in our online and face-to-face courses. A list of the minimum recommended scores on some common English tests can be found on our website. If you have questions about your English language proficiency and ability to succeed in this course, please contact openlearning@dal.ca.
Prerequisites
The suggested prerequisite is pre-reading: The Effective Change Manager’s Handbook: Essential Guidance to the Change Management Body of Knowledge.Recommended For
• Those in any role including those leading, managing or supporting change initiatives
• Anyone working in an organization where a change initiative is being planned or is taking place
• Those wishing to achieve the Change Management Foundation™ (CMF) Certification
• Anyone who has already completed other change management certifications
Applies Towards the Following Certificates
- Certificate in Change Management : Required
Procept has a long and rich history delivering professional training in Canada and around the world. Procept delivered the first Project Management Professional (PMP®) preparation class in Canada, created the first formal project management course delivered through a continuing education division at a Canadian university at the Professional Development Centre of University of Toronto's Faculty of Engineering and Applied Science, and delivered the first course on agile project management offered through a Canadian university. Today, Procept maintains its relationships with higher education, offering classes through one US and five Canadian universities. Procept instructors teach graduate classes in the Master of Engineering programs at several universities as well as post-graduate professional development classes.